Privacy Policy - LALA International

Effective Date: 24 September 2026
Last Updated: 24 September 2026
Website: www.LalaInternational.com

1. INTRODUCTION & SCOPE

Lala International (“Lala International”, “we”, “us” or “our”), based in Pushkar, Rajasthan, India, is a manufacturer, wholesaler and exporter of women’s apparel and fashion products serving businesses and buyers in India and international markets.

This Privacy Policy explains how we collect, use, process, store, disclose and protect information when you visit or use www.LalaInternational.com (the “Website”), contact us, submit an enquiry, request a catalogue or quotation, communicate with us through email, telephone or WhatsApp, submit information for sampling or manufacturing, or otherwise interact with Lala International in connection with our business.

Lala International operates primarily as a B2B enterprise. Our Website functions principally as a digital showroom, business-information platform and enquiry channel. It does not currently provide a direct retail checkout or consumer e-commerce facility.

Product enquiries, quotations, samples, manufacturing arrangements, custom developments and orders are generally handled through direct communication and separate commercial arrangements with our team.

This Privacy Policy applies to information collected through our Website and to relevant personal information provided to us through associated business communications.

By accessing or using the Website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain such consent in the manner required by law.

2. INFORMATION WE COLLECT

We seek to collect information that is reasonably relevant to the purposes for which it is used and do not intentionally collect more personal information than reasonably necessary for our legitimate business purposes.

Depending on how you interact with us, we may collect the following categories of information.

2.1 Business and Contact Information

This may include:

Full name;
Company, brand or business name;
Job title or professional role;
Business email address;
Telephone number;
WhatsApp number;
Business address;
Country, city or region;
Business website;
Business or social-media profiles; and
Other professional or business contact information.

2.2 Commercial and Sourcing Information

When you enquire about our products or manufacturing services, we may collect:

Product categories of interest;
Estimated order quantities;
MOQ requirements;
Preferred fabrics or materials;
Product specifications;
Colour or print requirements;
Sampling requirements;
Private-label requirements;
Customisation requirements;
Labels, tags and packaging requirements;
Production timelines;
Shipping or destination information; and
Other information reasonably required to understand your commercial requirements.

2.3 Designs and Production Information

Where you voluntarily provide information for sampling, product development, manufacturing or quotation purposes, this may include:

Tech packs;
Reference images;
Artwork;
Prints;
Embroidery references;
Measurements;
Product specifications;
Pattern or design files;
Mood boards;
Labels and branding materials;
Packaging specifications; and
Other production-related materials.

2.4 Technical and Website Information

When you visit our Website, certain information may be collected automatically through standard web technologies.

This may include:

Internet Protocol (IP) address;
Browser type and version;
Device type;
Operating system;
Approximate location derived from technical information;
Referring website or source;
Pages viewed;
Date and time of visits;
Session information;
Website interactions; and
Technical, diagnostic and security information.

3. HOW WE COLLECT INFORMATION

We may collect information:

Directly from you, when you submit a form, request a catalogue or quotation, contact us by email, WhatsApp or telephone, or otherwise communicate with us;
From your business or organisation, where you are acting on behalf of a company, brand, retailer, wholesaler or other organisation;
Automatically, through cookies, analytics tools, server logs and similar technologies when you use the Website;
From publicly available business sources, including business websites, professional directories, trade platforms and publicly available social-media or business information, where permitted by applicable law; and
From service providers or business partners, where reasonably necessary for legitimate business, operational, security or compliance purposes.

4. HOW WE USE YOUR INFORMATION

We may use information collected by us for legitimate commercial, operational, legal and business purposes, including:

Business Enquiries

Responding to enquiries;
Sharing catalogues and product information;
Preparing quotations;
Understanding buyer requirements;
Communicating regarding products and manufacturing capabilities.

Manufacturing and Product Development

Evaluating production requirements;
Developing samples;
Reviewing designs and specifications;
Discussing fabrics, prints, embroidery and other product details;
Preparing manufacturing proposals;
Managing approved production requirements.

Business Operations

Managing prospective and existing business relationships;
Maintaining business records;
Communicating with customers, prospective customers and business partners;
Coordinating shipping, logistics and export-related activities where applicable;
Managing invoices, payments and other commercial documentation where applicable.

Website, Marketing and Analytics

Operating and maintaining the Website;
Improving Website functionality and user experience;
Understanding Website traffic and visitor behaviour;
Measuring marketing and advertising performance;
Improving our product presentation and digital catalogue;
Developing and improving our services;
Sending relevant business communications, product updates, catalogues or marketing communications where permitted by applicable law.

Security and Legal Purposes

Protecting our Website, systems and business;
Detecting and preventing fraud, misuse or unauthorised activity;
Enforcing our contractual and commercial rights;
Responding to legal requests;
Complying with applicable laws and regulations;
Establishing, exercising or defending legal claims; and
Protecting the rights, property, safety and legitimate interests of Lala International, our personnel, customers, business partners and others.

We may also use information for other purposes that are reasonably related to the purpose for which it was collected or that are disclosed to you at the time information is collected.

5. LEGAL BASIS FOR PROCESSING

Depending on the circumstances and applicable law, we may process personal information on one or more of the following bases:

Consent, where consent is required or relied upon;
Steps requested by you before entering into a contract, including evaluating quotations, samples or manufacturing enquiries;
Performance of a contract or business arrangement;
Compliance with legal or regulatory obligations;
Legitimate business interests, where permitted by applicable law, including operating and securing our Website, managing business relationships, preventing fraud, protecting our intellectual property and improving our services; and
Other lawful grounds available under applicable law.

Where applicable law requires consent, we will obtain consent in the manner required by that law.

Where processing is based on consent, you may withdraw consent subject to applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. B2B AND BUSINESS INFORMATION

Lala International primarily operates in the B2B apparel manufacturing, wholesale and export sector.

Some information submitted through the Website may relate primarily to a business rather than an individual, such as company names, business websites, business addresses, product requirements, commercial requirements and wholesale requirements.

Where business information identifies or relates to an individual, we will handle that information as personal information where required by applicable law.

7. CONFIDENTIALITY OF BUYER DESIGNS AND COMMERCIAL INFORMATION

We understand that buyers may provide commercially valuable information during sourcing, sampling, product development and manufacturing.

Where you voluntarily provide designs, artwork, tech packs, specifications, branding information, packaging details or other proprietary information, we use such information primarily for the relevant enquiry, quotation, sampling, product-development or manufacturing purpose.

We take reasonable measures to restrict access to such information to personnel, contractors and service providers who reasonably require it for the relevant business purpose.

However, unless a separate written confidentiality or non-disclosure agreement applies:

This Privacy Policy does not create a separate contractual confidentiality obligation beyond obligations imposed by applicable law;
We do not guarantee that every item submitted through an online communication channel will qualify as a legally protected trade secret;
Information that is already publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law may not be treated as confidential solely because it was submitted to us.

Where a buyer requires specific confidentiality, non-use, intellectual-property or non-disclosure obligations, the parties should enter into an appropriate written agreement.

8. SHARING, DISCLOSURE & THIRD-PARTY PROCESSING

Lala International does not sell, rent or trade personal information to data brokers as part of its ordinary business operations.

We may nevertheless disclose, transfer or provide access to information where reasonably necessary to operate our business, provide services, communicate with you, fulfil a commercial requirement, comply with law, protect our rights or maintain our systems.

This may include:

Technology and Website Providers

Website hosting providers;
Website developers;
IT and cybersecurity providers;
Cloud and software providers;
CRM and lead-management platforms;
Analytics providers.

Communication and Marketing Providers

Email providers;
WhatsApp or other communication platforms;
Marketing and advertising service providers;
Campaign and analytics providers.

Logistics and Business Service Providers

Where relevant to an actual or prospective transaction:

Freight forwarders;
Courier companies;
Shipping providers;
Customs brokers;
Logistics providers; and
Other service providers necessary to fulfil a business or export requirement.

Professional Advisers

We may share relevant information with:

Lawyers;
Accountants;
Auditors;
Consultants;
Insurers; and
Other professional advisers.

Legal and Government Authorities

We may disclose information where required or permitted by applicable law, including in response to:

Court orders;
Government requests;
Regulatory requirements;
Law-enforcement requests;
Legal proceedings;
Investigations; and
Other valid legal processes.

We may also disclose information where, in good faith, we reasonably believe such disclosure is necessary to:

Enforce our Terms, agreements or policies;
Protect our rights, property or safety;
Protect the rights, property or safety of our users, customers, business partners or the public;
Detect, prevent, investigate or mitigate fraud, security incidents or unlawful activity; or
Respond to claims that content, activity or conduct violates the rights of another party.

9. BUSINESS TRANSFERS AND CORPORATE RESTRUCTURING

If Lala International or any part of its business is involved in a merger, acquisition, restructuring, financing, sale of assets, change of ownership, amalgamation or similar corporate transaction, relevant personal information and business records may be transferred as part of that transaction.

We and our affiliates, where applicable, may transfer some or all relevant information to the resulting or acquiring business entity, subject to applicable law and appropriate confidentiality and data-protection obligations.

10. INTERNATIONAL DATA PROCESSING AND TRANSFERS

Lala International is based in India and serves buyers and business visitors internationally.

As a result, information provided to us may be accessed, processed or stored in India and, depending on the service providers we use, in other countries.

For example, certain website, hosting, analytics, communication, cloud, marketing or software providers may process information outside India.

By voluntarily providing information to Lala International, you acknowledge that your information may be processed in India and other jurisdictions where our service providers or business operations are located, subject to applicable law.

Where applicable law imposes requirements on international transfers, we will take reasonable steps to comply with those requirements and use appropriate safeguards where required.

Different countries may provide different levels or forms of legal protection for personal information. Lala International will handle information in accordance with this Privacy Policy and applicable law.

11. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use:

Cookies;
Pixels;
Tags;
Web beacons;
Server logs;
Analytics technologies; and
Similar technologies.

These technologies may be used for:

Website functionality;
Security;
Remembering preferences;
Understanding Website traffic;
Measuring performance;
Improving our digital catalogue;
Understanding marketing effectiveness; and
Other legitimate Website and business purposes.

Some technologies may be provided by third-party service providers.

Where applicable law requires consent for particular cookies or tracking technologies, we will provide an appropriate mechanism for obtaining that consent.

You may also control certain cookies through your browser settings or other available controls. Disabling cookies may affect some Website functionality.

12. MARKETING AND BUSINESS COMMUNICATIONS

Because Lala International operates as a B2B business, we may communicate with prospective and existing business contacts regarding:

New collections;
Product catalogues;
Manufacturing capabilities;
Wholesale opportunities;
Custom manufacturing;
Samples;
Quotations;
Business updates; and
Products or services that may be relevant to your business.

Where applicable law requires consent for electronic marketing, we will obtain the required consent.

You may request that we stop sending marketing communications at any time.

Please note that opting out of marketing communications does not prevent us from sending necessary non-marketing communications relating to an existing enquiry, quotation, order, contract, payment, shipment, legal matter or other business relationship.

13. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links, buttons, embedded content or references to third-party websites and platforms, including social-media and communication services.

These may include platforms such as Instagram, WhatsApp, LinkedIn, YouTube or other third-party services.

When you leave our Website or interact directly with a third-party platform, that platform may collect and process information under its own privacy policy and terms.

Lala International does not control and is not responsible for the privacy practices, security, availability or content of third-party websites and services.

We encourage you to review the applicable privacy policies of third-party services before providing personal information to them.

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

Retention periods may depend on the nature and purpose of the information.

For example:

Enquiries and Prospective Buyers

We may retain enquiry and communication records for as long as reasonably necessary to manage the enquiry, evaluate potential business, maintain appropriate business records and protect our legitimate business interests.

Customers and Business Partners

Transaction, manufacturing, commercial, accounting and related records may be retained for the duration of the business relationship and for such additional period as may be required for tax, accounting, export, contractual, legal or dispute-resolution purposes.

Website and Security Records

Technical, analytics and security information may be retained according to the requirements and practices of the relevant systems and service providers.

When information is no longer reasonably required, we may delete, anonymise, archive or securely dispose of it, subject to applicable legal and legitimate business requirements.

Nothing in this Privacy Policy requires Lala International to delete, destroy or return information that we are legally required or otherwise lawfully entitled to retain.

15. DATA SECURITY

We take reasonable technical, organisational and administrative measures designed to protect information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

Depending on the circumstances, these measures may include:

Access controls;
Authentication procedures;
Restricted internal access;
Secure hosting and infrastructure;
Encryption or secure transmission technologies where appropriate;
Security monitoring;
Backup and recovery procedures; and
Internal security policies and procedures.

However, no electronic transmission, storage system or online communication method can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, Lala International does not guarantee that information transmitted over the Internet will be completely secure or that unauthorised access will never occur.

You acknowledge that you provide information through online channels at your own risk, subject to any rights and protections that cannot lawfully be excluded.

16. DATA INCIDENTS AND SECURITY BREACHES

If we become aware of a data-security incident involving personal information, we will assess and respond to the incident in accordance with our internal procedures and applicable law.

Where notification to an affected individual, regulator, authority or other party is legally required, we will provide such notification in accordance with the applicable legal requirements.

We do not undertake to notify every security event regardless of its nature, severity or legal significance.

17. YOUR PRIVACY RIGHTS

Depending on your location and the laws applicable to the processing of your information, you may have certain rights, which may include:

Requesting access to personal information we hold about you;
Requesting correction of inaccurate or incomplete information;
Requesting deletion of personal information, subject to applicable exceptions;
Requesting information about our processing of your personal information;
Withdrawing consent where processing is based on consent;
Objecting to or restricting certain processing, where applicable;
Opting out of certain marketing communications; and
Exercising other rights provided under applicable law.

The scope and availability of these rights vary by jurisdiction and circumstances.

Nothing in this Privacy Policy is intended to restrict a right that cannot lawfully be restricted.

18. REQUESTING ACCESS, CORRECTION OR DELETION

To submit a privacy request, please contact us using the contact details provided below.

We may request reasonable information necessary to verify your identity or authority before responding to certain requests.

This is intended to protect personal information from being disclosed, modified or deleted in response to fraudulent or unauthorised requests.

Where applicable law permits us to refuse, restrict or delay a request, we may do so and will provide an explanation where legally required.

We may retain information where necessary to:

Comply with legal obligations;
Complete an existing transaction or contractual obligation;
Establish, exercise or defend legal claims;
Detect or prevent fraud or security incidents;
Maintain legally required business records;
Protect our legitimate business interests; or
Exercise other rights permitted by applicable law.

19. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM

If you are located in the European Economic Area or United Kingdom and applicable data-protection law applies to our processing of your personal information, you may have additional rights under applicable legislation.

Where required, we will identify an applicable legal basis for processing, which may include consent, contractual necessity, legal obligation or legitimate interests.

Where processing is based on consent, you may withdraw consent subject to applicable law.

You may also have the right to lodge a complaint with the relevant data-protection authority in accordance with applicable law.

The application of GDPR or UK data-protection law depends on the circumstances and scope of the applicable legislation and is not determined solely by the fact that the Website is accessible in Europe or the United Kingdom.

20. CALIFORNIA PRIVACY INFORMATION

Lala International does not sell personal information as a business practice.

If applicable California privacy law applies to our processing of your information, you may have certain rights provided under applicable California law, including rights relating to access, deletion, correction and certain forms of sharing or sale.

The applicability of California privacy laws depends on statutory requirements and the circumstances of the business and processing involved.

If applicable California law provides you with a particular right, you may contact us using the details below to exercise that right.

We will not unlawfully discriminate against you for exercising a privacy right that applies to you.

21. CHILDREN’S PRIVACY

The Website is designed primarily for businesses, professionals, buyers, wholesalers, retailers, brands and other commercial users.

It is not directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us.

22. INFORMATION RELATING TO OTHER INDIVIDUALS

If you provide us with personal information relating to another person, including a colleague, employee, purchasing representative, business partner or other contact, you represent that you have appropriate authority or another lawful basis to provide that information.

Where required by applicable law, you should ensure that the relevant individual has been appropriately informed.

Lala International shall not be responsible for any unlawful or unauthorised disclosure of another individual’s personal information by you.

23. SENSITIVE INFORMATION

Unless specifically required for a legitimate business, legal or contractual purpose, please do not submit highly sensitive personal information through our Website or ordinary email or WhatsApp communications.

This may include:

Passwords;
Government identification numbers;
Financial account credentials;
Medical information;
Biometric information; or
Other highly sensitive personal information.

Lala International does not request such information through ordinary Website enquiry forms unless specifically stated.

If you voluntarily provide sensitive information that is not reasonably required for the relevant purpose, you do so at your own discretion and subject to applicable law.

24. NO SALE, RENTAL OR TRADE OF PERSONAL INFORMATION

Lala International does not sell, rent or trade personal information to data brokers as part of its ordinary business operations.

We may nevertheless disclose information to service providers, technology providers, logistics providers, professional advisers, authorities and other parties as described in this Privacy Policy where reasonably necessary for business, legal, security or operational purposes.

Certain privacy laws may define terms such as “sale” or “sharing” more broadly than ordinary commercial usage. Where such laws apply and impose specific obligations on Lala International, we will comply with the requirements applicable to us.

25. THIRD-PARTY SERVICE PROVIDERS

Lala International may use third-party software, hosting, analytics, communication, advertising, cloud-storage, CRM and other services.

While we take reasonable steps to use appropriate service providers, we are not responsible for the independent privacy, security, availability or practices of third parties operating outside our direct control.

Your interaction with such third-party services may be governed by their own terms and privacy policies.

Where appropriate, we may require service providers acting on our behalf to maintain reasonable confidentiality and security safeguards.

26. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect:

Changes in our business;
Changes to our Website;
New technologies or services;
Changes in our data-processing practices;
Changes in applicable law; or
Other operational or regulatory requirements.

We encourage visitors and business partners to periodically review this Privacy Policy.

27. GOVERNING FRAMEWORK

This Privacy Policy is intended to describe Lala International’s general privacy practices in a manner consistent with applicable privacy and data-protection laws.

It should be read together with any applicable Website Terms and Conditions, commercial agreements, purchase orders, manufacturing agreements, confidentiality agreements, order documentation and other contractual documents.

Where a separate written agreement contains specific confidentiality, data-processing, intellectual-property or other obligations, those obligations will apply according to their terms.

Where a mandatory provision of applicable law conflicts with this Privacy Policy, the mandatory legal requirement will prevail to the extent of that conflict.

Nothing in this Privacy Policy is intended to exclude, restrict or waive any legal right or protection that cannot lawfully be excluded, restricted or waived.

28. CONTACT & PRIVACY REQUESTS

For privacy-related questions, requests, complaints or concerns, you may contact:

Lala International
Pushkar, Rajasthan, India

Email: hello@lalainternational.com
Website: www.LalaInternational.com
Telephone / WhatsApp: +91-9119144266

If you are submitting a privacy request, please clearly describe the nature of your request and provide sufficient information for us to identify the relevant interaction or information.

We may request reasonable verification information before processing certain requests.

29. ACKNOWLEDGEMENT

By accessing or using the Website, you acknowledge that you have had the opportunity to review this Privacy Policy.

Where applicable law requires your consent to a particular processing activity, your consent will be obtained separately or through an appropriate mechanism.

Your continued use of the Website does not, by itself, constitute consent to any processing for which applicable law requires a separate consent mechanism.

Lala International
Pushkar, Rajasthan, India

Privacy Policy — Last Updated: 24 September 2026

IMPORTANT NOTICE

Our Privacy Policy may be updated, amended or modified from time to time without prior notice, subject to applicable law. We encourage you to periodically review this Privacy Policy to remain informed about how Lala International collects, uses, stores and protects information.

By accessing or using www.LalaInternational.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should discontinue use of the Website.

Your use of the Website may constitute acceptance of this Privacy Policy to the extent permitted by applicable law. However, where applicable law requires specific, informed or affirmative consent for a particular use of personal information, we will obtain such consent through an appropriate mechanism.

By voluntarily submitting your personal or business information to Lala International through the Website, email, WhatsApp, telephone or other communication channels, you acknowledge and agree that we may collect, use, store and process such information for the purposes described in this Privacy Policy, subject to applicable law.

Where you request a catalogue, quotation, sample, manufacturing discussion or other business service, you authorise us to use the information reasonably necessary to respond to, manage and fulfil that request.

This Privacy Policy should be read together with Lala International’s applicable Terms and Conditions and other contractual documents. In the event of a conflict, the applicable contractual terms or mandatory provisions of applicable law will prevail to the extent required.

Nothing in this Privacy Policy limits, excludes or waives any privacy right or protection that cannot lawfully be limited, excluded or waived.